The cost of sending boxes and parcels internationally across Europe depends on the total weight, dimensions, and the destination country. For a standard 20kg moving box sent from the UK to Germany or France, prices typically start around €35 to €50. If you are sending multiple boxes (e.g., 5 to 10 boxes for a small student move), we offer consolidated rates that significantly reduce the cost per box, often bringing the total to between €150 and €300. We provide door-to-door tracking and clear, upfront pricing without hidden surcharges. Use our online calculator for an instant, precise quote based on your specific load.
For standard parcel delivery, we recommend keeping individual boxes under 30kg to ensure safe handling by our couriers and to prevent the box itself from breaking. The maximum standard dimensions are usually 120cm x 60cm x 60cm. However, if you have oversized boxes or items weighing up to 50kg, we can still transport them using our specialized freight network; these simply require a two-person handling team or palletization. It is crucial to distribute weight evenly and avoid overpacking boxes, especially with heavy items like books, which should be packed in smaller, sturdy cartons.
Yes, since Brexit, all parcels traveling between the UK and the EU must pass through customs. We handle the entire customs clearance process for you. When you book your shipment, we provide a simple inventory template where you list the contents and their estimated value. For personal belongings and used household goods, we apply for Transfer of Residence (ToR) relief, meaning you typically will not have to pay import VAT or duties. We act as your customs broker, submitting all electronic declarations to ensure your boxes cross the border smoothly without delays.
Proper packing is the most important factor in international parcel shipping. Always use new, double-walled corrugated cardboard boxes, as recycled boxes lose their structural integrity. Wrap every fragile item individually in bubble wrap, securing it with packing tape. Place heavier items at the bottom of the box and lighter items on top. Fill every empty void in the box with packing peanuts, crumpled paper, or air pillows—if the contents can move when you shake the box, it is not packed tightly enough. Finally, seal all seams of the box with strong, wide packing tape using the 'H-tape' method.
Standard delivery times across Western and Central Europe are typically 3 to 7 working days. Express options are available for 1-2 day delivery on specific routes.
Yes, every shipment comes with a unique tracking number. You can monitor the exact location and status of your boxes 24/7 through our online tracking portal.
All shipments include standard liability coverage based on weight (CMR). We strongly recommend purchasing additional all-risk insurance for high-value electronics or fragile items.
Yes, prohibited items include hazardous materials, flammable liquids, aerosols, perishable foods, live plants, and lithium batteries not installed in equipment. A full list is provided during booking.
Yes, we can deliver professional-grade moving boxes, bubble wrap, and packing tape to your door before your scheduled pickup date for an additional fee.